Shipping Policy

 

Thank you for shopping with Sterling Paw™. We are honored to help you find a meaningful memorial for your beloved pet.

Orders are processed within our stated processing time shown on each product page. Processing times may vary depending on whether an item is personalized.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please note:

• Personalized items may require additional production time
• Shipping times may vary depending on destination and carrier delays
• Delivery estimates are not guaranteed

Please make sure your shipping address is entered correctly at checkout. Sterling Paw™ is not responsible for delays or delivery issues caused by incorrect address information.

If your order arrives damaged, please contact us promptly with your order number and photos of the item and packaging so we can assist you.

For any shipping questions, please contact us through our Contact page.